TfL’s new regulations for private hire operators stipulate what information is to be sent to customers prior to their booking and require additional information from drivers when applying for, or renewing, their licence. The customer’s journey – what’s … Continue Reading
TfL’s plans for an English written exam
TfL is proposing that from 1st October 2016, anybody from a non-English speaking country wishing to acquire a private hire driver’s licence (or renew a licence) in London will be required to pass a written English exam. Unnecessary requirements Many … Continue Reading