There are many elements that need to be taken into consideration when investing in a single vehicle or even a new fleet of vehicles and it’s a lot more than simply if you like the colour! Is the make and … Continue Reading
Grow your Business: Want to communicate with your customers? – Send a Text Message!
Nothing is more frustrating and demoralising than having drivers sitting around, with their meters off, waiting for customers or accounts to book a car! For drivers, controllers and operators to make money, your fleet needs to be on the move, … Continue Reading
Participate, engage & be heard – are you making the most of your social media presence?
Social media, it’s clear to see, is much more than a passing phase – whilst it may have begun as a way for people to connect and stay in contact with people, it has since become a valuable communication channel … Continue Reading
Do taxi drivers need to smarten up?
Taxi drivers in Ireland may soon be required to follow a dress code, or even wear a uniform, according to the National Transport Authority. Could this be part of an attempt to revitalise the industry? Private hire taxi drivers in … Continue Reading
What to do if your taxi firm receives bad press
When the message is a positive one, word of mouth is one of the most powerful tools in helping you grow your private hire taxi business. Of course if that message is a negative one… it can have a damaging … Continue Reading
Improving Customer Service in the private hire taxi industry
Making a ‘great customer service’ promise to customers is nothing new – it’s been printed on private hire taxi company flyers and business cards for many years – but with the advent of the internet, and more recently iPhone and … Continue Reading