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The latest news, opinions and industry views as well as practical advice for private hire, taxi and limo companies to help increase passenger numbers, recruit & retain drivers and improve profitability

Should you run a ‘Green Fleet’? The pros and cons of electric/hybrid vehicles in the private hire & taxi industry

There are many elements that need to be taken into consideration when investing in a single vehicle or even a new fleet of vehicles and it’s a lot more than simply if you like the colour! Is the make and … Continue Reading

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Grow your Business: Want to communicate with your customers? – Send a Text Message!

Nothing is more frustrating and demoralising than having drivers sitting around, with their meters off, waiting for customers or accounts to book a car! For drivers, controllers and operators to make money, your fleet needs to be on the move, … Continue Reading

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Participate, engage & be heard – are you making the most of your social media presence?

Social media, it’s clear to see, is much more than a passing phase – whilst it may have begun as a way for people to connect and stay in contact with people, it has since become a valuable communication channel … Continue Reading

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Autocab’s transition to a SaaS business model assures future growth

Autocab launched a suite of cloud-based solutions in 2015, including its market-leading taxi dispatch system, Ghost. The business model for the cloud-based system is built on low monthly recurring Software-as-a-Service (SaaS) subscriptions charged per car, per week instead of the … Continue Reading

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Do taxi drivers need to smarten up?

Taxi drivers in Ireland may soon be required to follow a dress code, or even wear a uniform, according to the National Transport Authority. Could this be part of an attempt to revitalise the industry? Private hire taxi drivers in … Continue Reading

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Growing your private hire business: How to keep your fleet on the road this winter

As the nights draw in and the roads get icier, it’s time to consider the impact of the coming winter on your fleet of vehicles. Inevitably, in these darker winter months there’s an increased risk of accidents. In 2015, according … Continue Reading

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What to do if your taxi firm receives bad press

When the message is a positive one, word of mouth is one of the most powerful tools in helping you grow your private hire taxi business. Of course if that message is a negative one… it can have a damaging … Continue Reading

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Improving Customer Service in the private hire taxi industry

Making a ‘great customer service’ promise to customers is nothing new – it’s been printed on private hire taxi company flyers and business cards for many years – but with the advent of the internet, and more recently iPhone and … Continue Reading

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Autocab strengthens New Business Development with John Miller as Sales Manager (New Business)

Thursday, 10 November 2016 – Manchester UK Autocab, the global leader in taxi booking and dispatch systems technology, today welcomed John Miller to its national sales team. Mr. Miller will take up the newly created position of Sales Manager (New Business) … Continue Reading

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Driver Knowledge – Pensions: what taxi drivers need to know

As a taxi driver, you’re very likely to be self-employed, and this can make saving for a pension a little trickier than for an employed individual whose employer is legally obliged to enrol them into a workplace pension (if this … Continue Reading

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